[vacancy] Job Vacancy: Customer Service Administrator in LINC EXPRESS

PT Bahana Prestasi (Linc Express)

 

LINC EXPRESS is all about transportation management, cargo logistics, trip-based transportation, as well as vehicle leasing under our sister company, LINC RENTAL.

 

Our current fleet comprises more than 200 passenger cars and in excess of 200 commercial vehicles. These numbers will continue to grow as we meet the expanding needs of our customers. We give quality links to more than 40 cities throughout Indonesia.

 

To achieve our vision and mission together with our great team, we invite professional & talented candidates who seek for challenges to fulfill the position below:

 

Customer Service Administrator
(Jakarta Raya - Sunter, Jakarta Utara)

Responsibilities:

He / She will responsible in Service our Customers to fulfill their needs:

1. Confer with customers by telephone to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
3. Check to ensure that appropriate changes were made to resolve customers' problems.
4. Refer unresolved customer grievances to designated departments for further investigation.
5. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

Requirements:

• Candidate must possess at least a SMU, Diploma, any field.
• Required skill(s):
• microsoft office and administration,
• customer service,
• customer care,
• communication skill,
• teamwork.
• Applicants must be willing to work in Sunter, Jakarta Utara.
• Full-Time positions available.

Should you dare to challenge and meet the requirements above and send your credible CV to:

 

hrd-recruitment@linc-express.com

 

For further info, please contact:

Anton – HRD Supervisor

Linc Express – PT. Bahana Prestasi

Jl. Agung Barat I Blok A3, No.20-21

Sunter, Jakarta 14350

Telp.: 65302446, ext. 340

Visit our website: www.linc-express.com

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